Privacy Policy
Last updated: February 18, 2026
Introduction
At IlaajAI, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your information when you use our service.
Information We Collect
We may collect information that you provide to us, including:
- • Personal information (name, phone number, email)
- • Health-related information you choose to share
- • Device and usage information
How We Use Your Information
We use the information we collect to:
- • Provide and improve our services
- • Respond to your inquiries and requests
- • Ensure the security of our platform
Artificial Intelligence (AI) Usage
Data Collection and Sharing
Our app utilizes third-party AI services to enhance user experience and deliver personalized health-related responses. In order to generate responses, the app may send the following types of data to the AI system:
- • User queries and inputs (health-related questions)
- • Interaction history and preferences
- • Non-identifiable technical metadata
We do not share:
- • Name
- • Phone number
- • Location
- • Any personally identifiable information
User Consent
Before any data is shared with third-party AI systems, we obtain explicit user consent. This consent is collected through a prompt displayed during the onboarding process or prior to using any feature that relies on AI technology. Users must accept the terms to proceed with using the AI-powered features.
Data Processing and Retention
The data sent to third-party AI services is processed to provide relevant responses and recommendations. The data is temporarily stored and processed by our AI service providers as part of their standard data processing protocol.
Once the data is processed, it is either deleted or anonymized according to the AI service provider's retention policy. The AI service processes data temporarily for response generation and does not retain user data beyond the processing time.
Third-Party AI Service Providers
The AI services that process user data include third-party AI providers that specialize in natural language processing and health-related information. These providers operate under strict data protection and privacy standards.
For specific information about which AI service providers we use, please contact us using the contact information provided in this Privacy Policy.
Data Security
We implement encryption and security measures to protect user data while it is transmitted to third-party AI systems. Data is securely processed in accordance with industry standards to ensure user privacy and protection.
Data Security
We implement appropriate security measures to protect your personal information. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.
Your Rights
You have the right to access, update, or delete your personal information. You can contact us at any time to exercise these rights.
Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the updated policy on this page.
Contact Us
If you have any questions about this Privacy Policy, please contact us:
Email: ilaaj.health.ai@gmail.com
Phone: +92 324 819 9663