Terms and Conditions

Acceptance of Terms

By accessing and using Ilaaj AI, you accept and agree to be bound by these Terms and Conditions. If you do not agree, you must not use our service.

Service Description

Ilaaj AI provides AI-powered health consultation services and general health information. Our service provides preliminary guidance and is not a replacement for professional medical care.

Pricing & Payments

Doctor-verified consultations are paid services, priced in Pakistani Rupees (PKR). Fees vary by doctor and specialty (typically PKR 200–1,500 per consultation, with prescription verification included). Optional services — such as medicines and lab tests — are priced individually. The exact amount is always displayed in Pakistani Rupees (PKR) before you confirm payment. There are no hidden charges. For details on pricing, refunds, returns, and delivery, see our Pricing, Refund Policy, Return Policy, and Shipping & Delivery Policy.

User Responsibilities

When using Ilaaj AI, you agree to:

• Provide accurate information
• Use the service responsibly and lawfully
• Not misuse or abuse the service
• Consult healthcare professionals for medical decisions

Limitation of Liability

Ilaaj AI is provided "as is" without warranties. We are not liable for any decisions made based on information provided through our service. Always consult qualified healthcare professionals for medical advice.

Changes to Terms

We reserve the right to modify these Terms at any time. Changes are effective immediately upon posting. Continued use constitutes acceptance of modified terms.